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AUSTRALIAN SHIPPING

Once you have ordered with us, an invoice will be sent to the provided email address that you entered at checkout. Please ensure you double check your address before confirming your order at checkout, as incorrect addresses can not be altered following this. 

Orders under $99

  • Standard Shipping via Aus Post (2 - 7 business days) - $9.99
  • Express Shipping via Aus Post (1 - 3 business days) -  $13.99

Orders over $99

  • FREE standard shipping via Aus Post
  • Express Shipping via Aus Post (1 - 3 business days) -  $13.99

To find your exact shipping time for your location please click here. 

NEW ZEALAND SHIPPING

For NZ orders, we use Australia Post- This way we can provide more affordable pricing to our community. Please ben mindful that postage time will differ in comparison to Australian orders. 

  • Standard Shipping (7 - 12 business days) - $14.99 
  • Express Shipping (5 - 8 business days) - $24.99 - $29.99

These prices are dependent on a weight of <0.5kg and this time period is an approximate guide. 

OVERSEAS

At present we are not shipping outside of Australia, New Zealand & Singapore. Hopefully this will change in the future.

TRACKING YOUR ORDER

Orders made after 12pm Friday will be posted on the next business day (Monday).
Please manage your order and any changes via the tracking number that is sent to you via email or SMS.

Whilst every effort is made to ensure your order reaches you in a timely manner, we are unable to accept any liability for delayed delivery caused by any third party.
If you’re concerned about the whereabouts of your parcel, please first contact Australia Post- You will need to quote your tracking number. 

For customers outside of Australia, any additional taxes, duties and fees are the purchaser’s responsibility.

All orders placed are quickly processed and shipped the next business day. At time of dispatch, a shipping confirmation email is sent to you so you can track your package.

REFUNDS & RETURNS

Refunds and returns can be applied for damaged & faulty items only. Please read our returns policy located at the bottom of our website or click here for more information.